Chapter 2: Doing Everything Right When Identity Verification Fails the Legitimate User In Chapter 1, I described how the theft of my phones led to something far more significant than the loss of physical devices. The attackers gained access to one of my social media accounts, changed my name, replaced my photograph, and effectively took […]
Chapter 1: The First Violation – Digital Identity Theft – What It Took, What It Meant, and Why It Matters This is the first in a five-part series on digital identity theft, automated systems, and platform accountability, drawn from my own experience and viewed through my work in technology policy and data protection. In February […]
In February 2026, my phones were stolen. That was the first violation. What followed was something far stranger: one of my major online accounts was compromised. It became a months-long, unexpected ordeal in which an automated system repeatedly blocked my attempts to reclaim my own digital identity. It was a second, quieter, and in some […]