Telecom tariffs in Nigeria on the way up? Rising tariffs will certainly impact everyone, some more heavily than others. Telecoms are the backbone of innovation in Nigeria.
Gradual implementation is key.
Creativity and balance certainly appears critical to the way forward.
Introduce a mix of packages that could incorporate affordability for students, low-income users, and rural communities.
More deliberate government support and encouragement of the telecom – the backbone of the economy and society – are needed in view of their growing operational costs, the need for equipment maintenance and ongoing innovation.
Telecom Tariffs in Nigeria and Service Quality
It is also critical to improve service quality. Poor service quality already frustrates customers, leading to dissatisfaction and a loss of trust in telecom providers. Present day experiences indidate that quality certainly needs to improve in Nigeria. Unreliable communication hampers telecom’s ability to play its role as the backbone of the economy. High-quality also fosters innovation, digital transformation and attract investments. And it will help to mitigate the impact of rising tariffs. With increasing tariffs, consumers expect better value for their money. It is ultimately critical to strengthen the telecom sector’s long-term sustainability. Regulatory compliance for service quality cannot be underestimated.
It is also critical to improve service quality. Poor service quality already frustrates customers, leading to dissatisfaction and a loss of trust in telecom providers. Present-day experiences indicate that quality needs significant improvement in Nigeria. Unreliable communication hampers telecom’s ability to fulfill its role as the backbone of the economy.
High-quality service fosters innovation, drives digital transformation, and attracts investments. It also helps mitigate the impact of rising tariffs, as consumers increasingly expect better value for their money.
Strengthening the telecom sector’s long-term sustainability is essential. Regulatory compliance for service quality must not be underestimated.
There should be greater and more sincere focus on local telecom innovation, mentoring and collaboration to achieve long-term cost reductions and sustainability.
Telecom Tariffs in Nigeria: Mentoring and Collaboration
Mentoring programs can be established to nurture young talent in the telecom industry, equipping them with skills to drive local innovation. Collaboration between telecom companies, startups, and educational institutions can further strengthen the sector by encouraging research and the development of cost-effective, sustainable technologies.
Potential, no matter how massive, is nothing until realized. Keeping communication affordable, driving innovation, and fostering digital inclusion are key to unlocking potential and living our dreams. Nothing is more vital to innovation and growth than affordable and accessible connectivity.
Author: Jide Awe
Science, Technology and Innovation policy advisor.
Find him on Threads @iamjidaw on threads
Find him on Twitter @jidaw
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